I find the Secfix platform pretty easy to use, making it clear what needs to be done and who needs to do it. The service is excellent; they did a great job migrating us from another provider and continue to support us months later with regular face-to-face meetings to ensure we implement the controls correctly. I also appreciate that Secfix acts as an expert authority on compliance tasks, providing guidance on what needs to be done and how to do it. I especially use the clear dashboards that tell you, at a glance, where your compliance stands. From there, it's a quick click or two to see exactly what needs to be done to raise your compliance percentage. This can be done overall, or only on one compliance framework - whatever scope you want to look at. They have added a couple of nice AI features. First, a chatbot to help navigate the app and answer questions about how to do something. The newer AI, that I've only played with, can answer complex questions about your policies. This is especially helpful for answering security questionnaires from customers. We found the price to be competitive and even a little cheaper than competitors. The clear, easy to use platform and great customer service make this a good investment for us.

The guide is easy to understand and there are precise specifications that must be met.

A very nice and competent project manager, with weekly meetings to support us. The UI is very clear and easy to understand and use. There is also nice integration with the tools we already use. The AI agent helps a lot with simple questions.