Scope
3 reviews
- 1 profiles
- 2 categories
Average star rating
5.0
Serving customers since
2022
Scope Reviews
OS
Olexy S.
Great tool for partners collaboration
We use Scope to onboard new partners, support current ones, and communicate with customer success teams across our network of suppliers. Scope allows us to ditch the email, ditch Slack (and Teams, ugh), and co-operate efficiently with partners. Through robust integrations, we have cases flowing from Salesforce to Jira and getting exposed to the partners for quick resolution. We love the tool and are looking forward to future improvements, including the AI component.
EC
Verified User in Consulting
Great customer experience
Scope does a great job of getting customers to respond and engage in the customer onboarding process. The dashboards allow our team to stay on top of every customer, making sure no one gets left behind.
JB
Juan Manuel B.
A great option to work collaboratively
I believe Scope is a great tool. Right when I created my account and started using it, I found it very intuitive. This one is, in fact, a light and simple version that can be easily implemented in different areas. My team and I use it for almost any project that we implement. Moreover, I love the chat feature because that prevents us from using personal phone numbers.
About
What is Scope?
Scope is a customer experience management platform that focuses on enabling businesses to deliver personalized interactions and insights. It provides innovative solutions for enhancing customer engagement by integrating data analytics and communication tools to build meaningful connections with clients. With a user-friendly interface, Scope helps organizations streamline customer interactions and leverage insights to optimize their strategies and improve overall satisfaction.
Details
Year Founded
2022
Website
scope.cx