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Scale AI

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5 reviews
  • 2 profiles
  • 4 categories
Average star rating
4.4
Serving customers since
2016

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Scale AI Reviews

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Star Rating
3
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Irfaana H.
IH
Irfaana H.
Nirvana Secondary School
09/29/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Great for Testing; Needs Smoother Onboarding

I really appreciate how the Scale GenAI Platform brings structure to testing and improving AI models. It allows me to critically examine outputs, compare model responses in different situations, and quickly spot patterns where results might not be accurate. It turns AI testing into something measurable instead of relying on initial impressions. I also find the initial setup pretty straightforward, which helps when starting to use the platform.
Muhammed A.
MA
Muhammed A.
Technical Project Manager
08/15/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Scale GenAI Platform Streamlines Human-in-the-Loop Data Labeling at Scale

Scale GenAI Platform has made it much more manageable for us to prepare and label training data for our customer support assistant. It gives us access to structured data pipelines and human-in-the-loop annotation without having to build that infrastructure ourselves. The ability to combine automated processing with human review for edge cases has noticeably improved the quality of our training data versus relying only on automated labeling. Integration into our existing model-training workflow was smooth, and the platform’s tools for handling large volumes of data have continued to scale well as our dataset needs have grown.
Muhammed A.
MA
Muhammed A.
Technical Project Manager
08/06/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Purpose-Built, Compliant AI Platform for Public Sector Workflows

Donovan has been a strong fit for exploring AI solutions tailored to research and knowledge-focused institutions, offering access to leading LLMs alongside fine-tuned models suited to structured, mission-critical workflows. Working with a research and studies center, the platform's ability to handle large volumes of specialized, domain-specific content made it well-suited for organizing and querying complex archival or scholarly material. Having a platform built around compliance and reliability, rather than a generic consumer AI tool, made it easier to propose a credible AI-driven solution tailored to the institution's specific research needs.

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HQ Location:
San Francisco, California, United States

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@scale_AI

What is Scale AI?

Scale AI is a company specializing in accelerating the development of AI applications by providing high-quality labeled data and infrastructure. They offer services and tools to build, manage, and utilize AI models effectively. Scale AI’s platform, accessible at https://scale.com/rapid, allows businesses to quickly integrate and deploy AI-driven solutions by providing rapid labeling, model tuning, and data management, thereby streamlining the AI development process for various industries.

Details

Year Founded
2016
Website
scale.com