RuntimeHQ is an Operational State Control Plane for customer-facing applications. Modern engineering teams have mature tooling for monitoring, observability, alerting, and incident management. However, when an outage, degraded service event, third-party dependency failure, or planned maintenance occurs, the customer-facing response is often fragmented across feature flags, maintenance pages, custom banners, routing rules, and application-specific implementations. RuntimeHQ provides a centralized operational state layer that helps teams coordinate and propagate operational events consistently across applications while allowing each application to decide how to respond. With RuntimeHQ, teams can activate states such as Outage, Degraded Service, and Maintenance, define their impact scope, and distribute those states through lightweight SDKs and APIs. Applications remain fully in control of user experience and behavior while consuming a common operational source of truth. RuntimeHQ is not a feature flag platform, experimentation platform, or status page. It is purpose-built for operational state management and customer-facing incident coordination. Typical use cases include: • Outages and service disruptions • Planned maintenance windows • Third-party dependency failures • Degraded service experiences • Customer-facing operational communication • Cross-application incident coordination Built for modern SaaS, fintech, e-commerce, travel, and platform engineering teams operating multiple customer-facing applications. Learn more at theruntimehq.com