RubricHQ is voice AI testing software that identifies and resolves issues in voice AI agents before production. It simulates thousands of concurrent voice calls, evaluates quality metrics, and optimizes agent prompts through development to live monitoring. The platform generates realistic test scenarios, including edge cases and adversarial interactions, enabling scalable performance testing in minutes. Calls are scored using code-based metrics, language models, and audio analysis. RubricHQ includes a persona library with diverse caller profiles, ensuring agents face varied interaction patterns. It detects issues like hallucinations, compliance gaps, latency spikes, and dead-air moments, while AI-driven optimization suggests prompt improvements. Automated scheduling enables tests at set intervals, with alerts for quality drift or anomalies. The platform integrates with major voice AI providers and offers live monitoring for ongoing performance tracking.
