Rout to Ship

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Route to Ship is production workflow management for Shopify stores with made-to-order, custom, or personalized products — a category distinct from shipping, courier tracking, or route-planning tools. Made-to-order merchants don't have a fulfillment problem, they have a production problem: every order passes through multiple in-house steps — engraving, embroidery, assembly, QC, packing — before it can ship, and the native Shopify orders page and spreadsheets can't show where each order is on the floor. Route to Ship connects to Shopify once and then: • Syncs orders automatically via webhooks and auto-routes them into the right production pipeline using order tags. • Runs configurable pipelines — define your departments and the ordered stages each order flows through (sequential or parallel), with step types like checklists, timers, and approvals. • Gives every worker a task queue — each person sees exactly what's on their bench and accepts/completes work, while managers get a live view of the whole production floor. • Tracks every order's production status in real time, flags at-risk/stuck orders, and surfaces escalations. • Includes a branded customer tracking portal on every plan — a page where the customer follows their order's production progress from paid to shipped, plus automatic status emails (order confirmed, production started, shipped) — cutting inbound "where's my order?" messages. Published on the Shopify App Store with a free plan and paid tiers, billed through Shopify Billing. Best for: Shopify merchants who manufacture, customize, or personalize — engraving, embroidery, jewelry, leather goods, signage, furniture, print, small-batch makers — with a multi-step production process and a team working orders through it.