Rookoo

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Rookoo is a venue management platform that uses AI to handle inbound event enquiries for venues, including bars and entertainment venues, cultural institutions, and boutique hotels. The core component is a conversational AI agent that responds to enquiries across channels (email, web forms, chat) using venue-specific information such as capacity, room layouts, availability, catering options, and pricing. The platform includes the following functional areas: - An AI agent that answers enquiries and collects event details (dates, guest count, event type, catering requirements), checking calendar availability in real time during the conversation rather than requiring manual follow-up from staff to confirm whether a date is open - A calendar module that reflects space availability in real time as enquiries and bookings are processed, so newly booked or held dates are immediately reflected in what the AI agent quotes to the next enquiry - Configurable workflows ("event playbooks") that define how specific event types are handled and what information is collected for each - A shared inbox that consolidates enquiries from multiple channels into one interface - Reporting features that track metrics such as response time and enquiry volume Rookoo integrates with third-party systems used by venues, including Tripleseat, Odoo, Hubspot, Bisner, Shiji,... and others for booking and order management. The product is aimed at venue operations teams that receive a high volume of inbound booking enquiries and need to qualify and respond to them before manual processing becomes a bottleneck.