RK Rivera is a global software solutions and advisory firm specializing in B2B and e-commerce solutions. With over fifteen years of experience, they assist clients in North America, Europe, and Latin America in accelerating digital transformation and business growth. Their certified U.S.-based team of consultants, developers, and analysts guides clients through enterprise-wide transformations via system integration, automation, and implementation, delivering measurable and scalable business outcomes.
Key Features and Functionality:
- Salesforce Sales & Service Cloud: CRM implementation, sales data and API integration, sales process optimization, service implementation, Field Service Lightning, and call center optimization.
- Salesforce Revenue Cloud: CPQ and billing implementation, ERP and finance integration, quote and estimate optimization, and finance and management training.
- Government Cloud: Grant management, citizen experience enhancement, license, permit, and inspection management, emergency response management, and vaccine management.
Primary Value and Solutions Provided:
RK Rivera's primary value lies in guiding clients through digital transformation by implementing tailored technology solutions that optimize processes, enhance customer experiences, reduce costs, and improve cash flow. Their expertise spans various industries, including healthcare, high technology, life sciences, industrial manufacturing, retail, and financial services. By acting as trusted advisors, they help visionary CEOs, CFOs, and CSOs select and implement the right technologies to transform their business operations effectively.