As part of our company offer, Neville Lumb is known within the bathroom industry for its customer service, and part of this is the unique offering of technical submissions that support our quotations.
Due to popular demand for this USP, we needed to find a more efficient way to create the individual bespoke documents. The original process was created by one employee, and this was very time-consuming, taking the employee away from their departmental responsibilities.
We approached several UK-based companies, and after 10 months, we were in the same position. We were recommended to talk to Rinkt from a fellow Sister company, so we set-up a introduction meeting.
This meeting was a breath of fresh air; Rinkt listened to our issues and objectives as well as asking the right questions, and spoke to us in a manner that we didn’t need a degree in IT to understand. All this with no false promises or pushy sales.
Rinkt amazed us, if I am honest. They returned within 6 weeks not only with a solution, but with an actual working portal that we could trial. Rinkt had produced something in weeks that others failed to provide in months!
Since the trial portal, we have developed the portal to a standard that we are now going to launch access for the whole company. This will not only free up employees' time, but improve our customer service to another level.
Rinkt have been fantastic from start to finish, with a great attitude, very competitive pricing, a yeh no problem approach with 5 star performance. We look forward to continuing to develop and integrate further business automation platforms and AI to help grow our reputation.
RinKt offers the perfect balance between power and simplicity. It integrates smoothly with our existing software stack and processes high volumes of operational data quickly. The platform is lightweight, cost-effective, and doesn't suffer from the performance lags common in older automation tools
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Joshua S.
Head of Digital Development & Project Management
The Rinkt RPA platform has enabled us to automate processes more effciently than previous attempts with other RPA systems. That, together with the expertise at hand with the Rinkt team themselves result in an unrivaled RPA solution. The support Rinkt provide is fantastic, they react to communication, understand our requirements and before we know it we've an improved RPA process in place. Cannot recommend enough.
RINKT is an independent RPA platform built for organisations that need automation to reach live production — not stall in pilot. Where traditional RPA programmes split cost across vendor licences and a separate system integrator, RINKT delivers both: the platform and the implementation team in one engagement. Production-grade by default, with built-in exception handling, monitoring, and audit logging. UK-based engineering with deep experience in financial services, insurance, trade and distribution, and other regulated operations. First automation typically goes live in 14–30 days. RPA recovery service available for stalled programmes built on any platform.