ReviewGlow is review management software built specifically for small and multi-location businesses, not enterprises.
It automates the full review workflow. After every job, appointment or transaction, ReviewGlow sends a branded review request by SMS, email, WhatsApp, QR code or kiosk. One Review Link routes customers to Google, Yelp, Facebook, Tripadvisor, Booking.com and 15+ other platforms.
Before a customer reaches a public review site, the Experience Filter asks a single rating question. Satisfied customers continue to Google; anyone with a concern is routed to a private feedback form that reaches the owner directly, so problems get fixed before they become public one-star reviews.
Every review from every connected platform lands in one inbox. ReviewGlow's AI drafts a personalised reply in the business's brand voice for each one, ready to edit or publish in a click.
Embeddable widgets display fresh reviews on the business's own website with Review schema markup, earning star ratings in organic search results. A website builder is included for businesses without a modern site.
Every feature is unlocked on both pricing tiers. The difference between tiers is scale, not feature access.