Caravan is a virtual front desk built for ground transportation operators: limo services, airport shuttles, black car companies. It answers every inbound call 24/7, books new rides by collecting pickup, dropoff, time, and passenger details, and looks up existing reservations so callers can check status or confirm pickups. No missed calls, no voicemail, no after-hours answering service. Integrates with Limo Anywhere, FareHarbor, and works as a standalone booking system for operators with no software at all.