Repplia

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Repplia is an AI-powered customer service platform for small and medium-sized businesses in Spain. Its virtual receptionists handle phone calls and WhatsApp conversations, answer frequently asked questions, capture contact details, take messages, and transfer calls to staff when needed. Through integrations with calendars, CRM systems, and other business tools, Repplia can manage appointments and send confirmations and reminders. Businesses can use it outside opening hours, throughout the day, or to cover staff absences and busy periods. Repplia provides setup and configuration tailored to each business, helping teams reduce telephone interruptions and respond to customer enquiries when staff are unavailable.