ReplyOnTheFly is AI-powered Google review management software for small businesses, franchises and marketing agencies. It monitors every connected Google Business Profile 24/7, writes a personalized reply to each new review in the business's brand voice, and emails it to the owner. One tap in the email posts the reply to Google through Google's official Business Profile API, with no login needed.
Key features:
- AI review responses that follow your tone and custom instructions and learn your own writing style
- Email-first approval: approve a reply with one tap, or edit it before it posts
- Auto-post mode for hands-free replies
- Multi-location management: up to 50 Google Business Profile locations on one Pro plan
- Removed review alerts when Google takes down a customer review
- Review requests sent to recent customers through Square, Jobber, QuickBooks, Calendly, Acuity Scheduling and other tools
- Free Profile Report: monthly Google Business Profile views, calls, website clicks and direction requests, plus the search terms that surfaced the profile
Pricing: the Free plan ($0, not a trial) includes unlimited AI-drafted replies, 5 one-click posts to Google a month and 1 location. Review Replies Pro is $9.99/month with unlimited one-click posts and up to 50 locations included (+$9.99/month per additional 50). Optional add-ons: SEO Post Scheduler for Google Business posts ($4.99/month), Rankings + Competitor Spy Google Maps rank tracker ($9.99/month per location), Profile Assistant for hours, description and services updates ($9.99/month), Instagram Sync ($6.99/month) and Autopilot local marketing ($49.99/month per business).
Founded in 2024. Website: https://www.replyonthefly.com