RepairBiz POS is repair shop management software that integrates point-of-sale, repair ticketing, inventory, and accounting into one platform. It features 38 modules across six categories: POS and payments, repairs and tickets, inventory, AI automation, customer tools, and accounting with staff management. The repair ticket system handles workflow, including technician assignments, parts tracking, labor documentation, and warranty management. Digital signature capture secures customer approvals, while the trade-in module processes device purchases with condition checklists and photo documentation. IMEI tracking logs serial number histories, and analytics track turnaround times, technician performance, and repair profitability. Automated workflows send SMS and email updates, while AI tools manage vendor invoices, suggest purchase orders, and scan receipts. A customer portal allows repair status tracking. Mail-in repairs are supported with tracking and shipping updates.
