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Remodel Health

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59 reviews
  • 2 profiles
  • 2 categories
Average star rating
4.4
Serving customers since
2015

Profile Name

Star Rating

52
1
0
0
6

Remodel Health Reviews

Review Filters
Profile Name
Star Rating
52
1
0
0
6
JS
Joe S.
01/24/2023
Validated Reviewer
Review source: Organic

Bad Customer Service

The only upside I can think of is at least it's cheaper than sponsoring group health insurance.
KR
Kristin R.
01/10/2023
Validated Reviewer
Verified Current User
Review source: Organic

Poor Customer Service, Terrible Website

For this type of employee reimbursement, there were only two companies to choose from. I went with PeopleKeep because there weren't many options.
Neil B.
NB
Neil B.
Land Manager at Honey Creek Woodlands
11/29/2022
Validated Reviewer
Review source: Organic

Such a waste of time and money. Along with horrific service

Nothing. They reimburse healthcare and then state they reimburse for procedures but will never pay out even after weeks of getting multiple invoices to satisfy them. No reimbursement for medical procedures, medical supplies or anything else as your healthcare reimbursement is all that is covered under their guise of a company. If you go through the trouble of submitting for reimbursement don't be surprised if they state you already have your full year's reimbursement. I used them foe 2 years and only submitted one procedure. The submission pro ess took over a month. They verified and never got back to me. Contacted my company's financial department and was told I already got all my yearly allowance. Worst company I've dealt with. Use a real healthcare company not this company that doesn't even have a phone number. You have to schedule them to call you and that is weeks our. Comcast had better customer service and they are awful.

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HQ Location:
Indianapolis, Indiana, United States

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What is Remodel Health?

Remodel Health is an individual coverage health reimbursement arrangement (ICHRA) administration solution. Our platform enables organizations to set predictable monthly health benefit budgets while empowering employees to choose the individual health insurance plans that best fit their needs. We combine purpose-built, cloud-based HRA administration software with hands-on guidance from experienced benefits specialists. Employers use our system to design plans, structure employee classes, manage eligibility, generate required compliance documentation, track reimbursements, and access real-time reporting. Employees receive support as they shop for and enroll in individual coverage, creating a more personalized and flexible benefits experience. Following our acquisition of PeopleKeep, Remodel Health expanded its technology and service capabilities to support small and midsize businesses, schools, nonprofits, faith-based organizations, and multi-state employers. This integration strengthened our automation tools and scalability while maintaining our high-touch service model. Remodel Health’s mission is to provide a sustainable alternative to rising group premiums by delivering cost control, compliance confidence, and employee choice—backed by modern software and dedicated support.

Details

Year Founded
2015