Redpanda connectors work great and there is a great support from the account management and technical team, which is always willing to resolve doubts and escalate situations that require more attention on timely manner

What I like best about Redpanda Streaming is the level of support and partnership they provide. Their account team is highly responsive, accountable, and easy to work with. We consistently receive timely responses to questions and issues, along with proactive feedback on the health and performance of our clusters. I also appreciate their AWS BYOC offering, which is straightforward to understand and oeprate, making adoption and ongoing management much simpler. Overall, the combination of strong customer support, proactive engagement, and an easy-to-use platform has made for a very positive experience.

What I like best about Redpanda Streaming is that it gives us a Kafka-compatible platform with strong performance, better operational simplicity, and a clear positive impact on infrastructure costs. In our case, this was very valuable because we could migrate existing Kafka-based services without fully redesigning the way teams produce and consume messages. Redpanda has helped us modernize our streaming platform and reduce part of the complexity and cost related to our previous Kafka architecture, especially around multi-region traffic and infrastructure operations. The BYOC model also fits well with our infrastructure strategy, as we can run the platform close to our workloads while still getting vendor support and managed operational guidance. Another important point is the performance and stability improvements we have seen during the migration, especially after tuning configuration and working with the Redpanda team on specific issues. The onboarding and support experience has also been useful: when we found problems around retention, disk usage, or producer behavior, the Redpanda team helped us understand the root cause and apply the right changes. Overall, Redpanda has helped us improve our real-time streaming platform while reducing operational burden and infrastructure costs compared with our previous Kafka setup.