I use ReadPartner for media monitoring, PR tracking, and receiving reliable alerts on relevant news and mentions. I find the strong monitoring suite and PR relations functionality to be great features for our needs. I appreciate how the team goes above and beyond from Day 1 to understand their customers, even before starting with a contract. Switching from another media monitoring tool, I value that ReadPartner was easy to set up and use as a beginner.

I use ReadPartner to monitor media and social conversations around outages and weather-related disruptions, which helps me respond quickly and manage issues effectively. By using it for proactive monitoring and early alerts, I am able to respond more effectively to crises, communicate faster with stakeholders, and minimize reputational risk during outages. The feature that detects headlines and social media posts related to utility outages seems to be working well so far. Also, the initial setup of ReadPartner was very easy.

ReadPartner helps our team track important news faster and identify risks early, which aids in decision-making and saves time. I'm pleased with how the ReadPartner team was happy to implement our requests and help us get a custom setup. The dashboards, digests, and reports make it easy to share complex insights with leadership, which is a big plus. Also, the setup was super easy.