Reach Tools is a conversational commerce platform built for businesses that sell and support customers through WhatsApp, Instagram, Facebook, and TikTok. It unifies conversations from every channel into a single inbox, manages product catalogs, enables in-chat payments, and automates responses with AI agents. Founded in Guatemala, Reach Tools is focused on the Latin American market, with native Spanish support and hands-on experience in the needs of retail, e-commerce, healthcare, real estate, and service businesses across the region. It is a Meta Business Partner and offers official WhatsApp Business API integration, plus connectors for Shopify, HubSpot, and Salesforce. Customers include brands such as Samsung, Skechers, L'Occitane, BAC Credomatic, and Montblanc, who use the platform to centralize sales and support teams, reduce response times, and increase conversion through conversational channels.
