Valentina CRM

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Valentina CRM is a customer relationship management platform for businesses that sell products through WhatsApp. It brings customer records, conversations, orders, payment status and support cases into a shared workspace. Teams can manage their product catalogue, prices, stock and promotions, assign cases and take over conversations that need human attention. Valentina, its integrated AI assistant, answers inbound customer inquiries using the business’s catalogue and sales and delivery rules. The platform includes integrations with WhatsApp Business, Mercado Pago and Google address validation, along with configuration options and usage and cost visibility. Developed by RAG23, Valentina CRM originated in a working implementation at PUROCACAO.

RAG23 ERP

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RAG23 ERP is an enterprise resource planning platform for small and medium-sized businesses in Argentina. It connects purchasing, goods receipts, inventory, accounts payable, accounts receivable, invoicing and treasury in a shared system. Businesses can manage purchase orders and approvals, track stock by warehouse, batch and expiration date, plan payments and follow the workflow from purchase order to receipt, invoice and payment. AI-assisted invoice reading extracts information from uploaded documents for human review. Its integrated Valentina AI assistant helps authorized users query business information, with access controlled by user and contact permissions. Developed by RAG23 and already in operation at PUROCACAO, RAG23 ERP is a separate product from Valentina CRM.