Process Alignment (with the CMDB)

2 reviews

Process Alignment (with the CMDB by QuickNexus is a specialized solution designed to enhance the accuracy and efficiency of Configuration Management Databases (CMDBs within IT Service Management frameworks. This product focuses on aligning IT processes with the CMDB to ensure that configuration items (CIs are accurately represented, thereby improving service delivery and operational effectiveness. Key Features and Functionality: - CMDB Assessment: Conducts comprehensive evaluations to identify and resolve data gaps and inconsistencies, ensuring the CMDB's completeness and accuracy. - Attribute Automation: Automates the population of manually maintained attributes within the CMDB, leveraging intelligent logic to monitor changes to CIs instantaneously. - Discovery Administration: Optimizes ServiceNow Discovery by automatically troubleshooting logs and remediating errors, enhancing the efficiency of the discovery process. Primary Value and User Benefits: Process Alignment (with the CMDB addresses common challenges in maintaining an accurate and reliable CMDB by automating data management processes and providing tools for continuous improvement. By ensuring data integrity and alignment with IT processes, organizations can achieve better service management, reduce operational risks, and enhance overall IT service quality.

CMDB Assessment

1 review

Our CMDB & Discovery solutions are ordered by project length; we support needs ranging from a quick CMDB checkup all the way to a full-service foundation implementation

Discovery Admin

1 review

We work directly with ServiceNow Customers and Partners to enable them with capability specific to the CMDB and ServiceNow Discovery.

Attribute Automation

0 reviews

Attribute Automation by QuickNexus, automates the population of manually maintained attributes in the CMDB by leveraging intelligent logic that instantaneously monitors changes to CIs, resulting in an accurate and reliable CMDB!

QuickNexus LLC

0 reviews

QuickNexus LLC specializes in optimizing the Configuration Management Database within the ServiceNow platform. With a track record of over 100 successful CMDB and ServiceNow Discovery projects, QuickNexus offers comprehensive services that include training, knowledge transfer, business services design, configuration management roadmaps, CMDB cleanup, design, advisory, implementation, and operationalization. Their engagements are enhanced by ServiceNow-certified applications such as Attribute Automation, CMDB Assessment, and Discovery Admin, all aimed at automating and improving CMDB accuracy and reliability. Key Features and Functionality: - Training and Knowledge Transfer: Empowering clients with the skills and understanding necessary to manage and maintain their CMDB effectively. - Business Services Design and Definition: Assisting in the creation and definition of business services to align with organizational goals. - Configuration Management Roadmaps: Developing strategic plans for the implementation and maintenance of configuration management processes. - CMDB Cleanup and Design: Providing advisory services for the cleanup, design, and operationalization of the CMDB to ensure data accuracy and reliability. - ServiceNow Discovery Implementation: Offering design, advisory, implementation, and operationalization services for ServiceNow Discovery to enhance infrastructure visibility. - Certified Applications: - Attribute Automation: Automates the population of manually maintained attributes in the CMDB, ensuring data consistency. - CMDB Assessment: Conducts comprehensive on-demand analyses of the ServiceNow CMDB to identify areas for improvement. - Discovery Admin: Automates troubleshooting and error remediation to optimize ServiceNow Discovery processes. Primary Value and Solutions Provided: QuickNexus LLC addresses the common challenges organizations face with CMDB management by offering specialized services and tools that enhance data accuracy, streamline processes, and improve overall system reliability. By focusing exclusively on the CMDB within ServiceNow, QuickNexus ensures that clients achieve a well-maintained and efficient configuration management system, leading to better decision-making, reduced operational risks, and enhanced service delivery.