Querix is an AI-powered platform designed to create virtual assistants tailored for businesses, enhancing operational efficiency and user experience across various departments such as customer service, marketing, sales, and human resources. It delivers instant, accurate responses within a secure, GDPR-compliant environment, ensuring data privacy and compliance with international standards.
Key Features and Functionality:
- Customizable Virtual Assistants: Easily create and deploy AI assistants without coding knowledge, allowing for rapid integration into existing workflows.
- Multichannel Support: Engage with users across multiple platforms, including web, mobile, and various communication channels, ensuring consistent support wherever your customers are.
- Multilingual Capabilities: Communicate effectively with a global audience by supporting interactions in multiple languages, enhancing accessibility and user satisfaction.
- Advanced Data Integration: Seamlessly connect with various data sources such as PDFs, Google Drive, CRM, and CMS platforms, enabling the assistant to access and utilize relevant information for accurate responses.
- Retrieval-Augmented Generation (RAG) Technology: Utilize cutting-edge AI techniques to dynamically retrieve and generate information, ensuring responses are precise, up-to-date, and contextually relevant.
- Security and Compliance: Implement strict security protocols, including end-to-end encryption and access controls, to protect sensitive data and comply with regulations like GDPR and ISO 27001.
Primary Value and Solutions Provided:
Querix addresses the challenge of providing efficient, accurate, and personalized support to customers and employees. By automating routine inquiries and tasks, it reduces operational costs and frees up human resources for more complex issues. The platform's ability to integrate with existing systems and support multiple languages and channels ensures a seamless user experience. Additionally, its compliance with data protection regulations provides peace of mind regarding data security and privacy. Overall, Querix empowers businesses to enhance their support capabilities, improve customer satisfaction, and streamline internal processes.
