Quantum Resolve, Inc., established in 2012 by Tim Lee, specializes in providing comprehensive consulting services for the implementation and optimization of Infor/Hansen products. With a team of former Infor/Hansen experts, Quantum Resolve delivers tailored solutions that align with each client's unique business requirements, ensuring efficient and creative deployments. Their expertise spans across municipalities of varying sizes, from small agencies seeking minimal IT overhead to larger organizations managing multiple departments and complex system integrations. Quantum Resolve's commitment to personalized service ensures that clients receive dedicated attention, fostering long-term partnerships focused on client success.
Key Features and Functionality:
- Full Migration Services: Expertise in migrating from Hansen V7.x to Infor Public Sector , ensuring a seamless transition with minimal disruption.
- Comprehensive Configuration and Deployment: Specialized in configuring and deploying modules such as Asset Management, Work Management, Customer Relationship Management , and Community Development & Regulations.
- Work Process Consulting: Conducts thorough business analyses to identify and implement best practices, enhancing operational efficiency.
- Data Conversion: Proficient in converting legacy data to ensure continuity and integrity during system upgrades.
- Custom Training Programs: Develops tailored end-user education and training programs to facilitate effective system adoption.
- System Integrations: Integrates third-party add-ons such as SCADA products, GIS products, and online portals to enhance system capabilities.
- Post Go-Live Support: Offers ongoing support and evaluation to ensure optimal system performance after implementation.
Primary Value and Solutions Provided:
Quantum Resolve addresses the complexities associated with implementing and managing Infor/Hansen systems by offering end-to-end consulting services. Their deep industry experience and personalized approach enable clients to achieve efficient system deployments, improved operational workflows, and enhanced data management. By integrating best practices and innovative solutions, Quantum Resolve empowers municipalities and organizations to optimize their infrastructure, leading to significant time and cost savings. Their commitment to building lasting relationships ensures that clients receive continuous support, adapting to evolving needs and technologies.
