QualifyBase is an AI agent platform for businesses that handle inbound customer conversations. Teams connect WhatsApp Business, Instagram Direct, Facebook Messenger, and website chat, configure business knowledge and qualification goals, and review captured contact details and conversation history. Agents can check configured calendar availability and book appointments when booking is enabled. Staff can pause AI replies and respond directly on supported social messaging channels. After-hours social replies require an active agent configured for 24/7 operation; website chat is enabled separately. Subscriptions include a shared credit balance for text and voice.
