
Qmeter is an AI-assisted omnichannel customer experience and feedback management platform, founded in 2015 and headquartered in Dubai, with offices in Baku and Siegen (Germany). Organisations use Qmeter to measure NPS, CSAT, Star ratings and SLI (Satisfaction Level Indicator) at every touchpoint: feedback kiosks and tablets at physical locations, QR codes, SMS, email, web widgets and mobile apps. Negative feedback automatically becomes a ticket, routed to the right manager with SLA and escalation, so problems are fixed before the customer is lost. Qmeter offers offline kiosk mode, on-premise deployment, 100+ survey languages including full Arabic, and API integrations with CRM, POS and core systems. Qmeter serves 1000+ companies across government, banking, retail and healthcare, including Rabitabank, Louvre Abu Dhabi, ABB and Volkswagen. Every feedback matters.