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Qiscus

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23 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.3
Serving customers since
2013
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Qiscus Reviews

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Profile Name
Star Rating
12
10
1
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0
Nur Anisah A.
NA
Nur Anisah A.
12/05/2022
Validated Reviewer
Verified Current User
Review source: Organic

Qiscus multichannel easy to use, hopeful and awesome ✨

Qiscus has an important role in customer service in handling many customers, especially students in educational institutions. Some points, in my opinion, are the best problem-solving that Qiscus has provided, namely: 1. The Assign Chat to and Add Agent features can overcome student problems that are often in the wrong domain without sending the relevant part number. This feature makes it very easy for students and other agents. 2. The Pin Chat Room feature makes it easy for Agents to mark student problems that need more extended handling
Nailal Huda P.
NP
Nailal Huda P.
Customer Support & Experience Lead at Migo
12/05/2022
Validated Reviewer
Review source: Organic

Qiscus was very helpful and made it simpler and more efficient!

- Very helpful in multichat platforms so we only need 1 dashboard to receive tickets from various channels - Assist in marketing campaigns process and brand awareness with the WA API & WA broadcast - The Qiscus team is very supportive and quick to answer all questions and needs.
Wahyu P.
WP
Wahyu P.
IT PT Zahir Internasional
11/16/2022
Validated Reviewer
Verified Current User
Review source: Organic

Very Helpful

A very helpful program for the team serving customers in our company, for qiscus support it is also responsive when qiscuss has a program error problem.

About

Contact

HQ Location:
South Jakarta, ID

Social

@qiscus_io

What is Qiscus?

Qiscus is a technology company that specializes in building communication platforms and solutions for businesses. They focus on providing real-time communication tools, such as chat SDKs and APIs, that enable organizations to integrate messaging capabilities into their applications. Qiscus caters primarily to businesses looking to enhance customer support, engagement, and collaboration through advanced communication features. The company offers various services, including Qiscus Multichannel, which allows businesses to manage multiple communication channels from a single dashboard. Their solutions are designed to be scalable and secure, catering to industries such as finance, healthcare, and e-commerce.

Details

Year Founded
2013
Website
www.qiscus.com