We've been working with Pushwoosh for several years now, and our overall experience has been overwhelmingly positive. As a leading sports media outlet, speed and precision are critical for us — and Pushwoosh consistently delivers both. One of the standout advantages of the platform is the exceptional delivery speed of push notifications, which directly translates into significantly higher CTRs. For us, this is especially vital during live sporting events, where every second counts. Thanks to Pushwoosh, we're able to reach our audience instantly with real-time score updates, breaking news, and match highlights — all with impressive engagement results. Another major strength is segmentation. We use this functionality regularly and extensively to tailor our messages to different user groups — by team preference, region, or engagement behavior. This allows us to push highly targeted notifications with remarkable speed and relevance, leading to better user retention and interaction. The Pushwoosh support team has also been outstanding. Every inquiry or support ticket we’ve submitted has been addressed promptly and professionally, often with proactive follow-up to ensure complete resolution. Their team truly understands the importance of reliability in a real-time environment like ours. We’re also excited about the platform’s move toward omnichannel communication. While we haven’t fully explored this functionality yet, it’s on our roadmap, and we look forward to leveraging it to create more integrated and seamless user experiences across multiple touchpoints. Overall, Pushwoosh is a reliable, functional, and user-friendly solution that has become an essential part of our engagement strategy. It has helped us improve key metrics across the board — from click-through rates to user activity — and we’re confident it will continue to support our growth in the future.

Pushwoosh has been easy to work with from day one. The interface is simple to navigate, the functionality covers all of the things we’ve needed (and more), and their customer support has honestly been great - always fast to respond and very helpful. We’ve used it for several different types of campaigns and use cases over the years and it’s handled them all well.

Customer Journey has been improved over time and now is one of the best and easy to-implement user journeys we used the dashboard for sending messages is easy to work with and marketing users find their place very quickly.