PUNKU is a cloud-based SaaS platform that helps bakeries and pastry shops manage online operations and production costs. It enables businesses to launch e-commerce stores without technical expertise, with orders delivered via WhatsApp for easy management. The automated storefront includes shopping cart functionality and calculates delivery costs based on customer distance. The Dosification tool adjusts recipe ingredients automatically, eliminating manual calculations for batch sizes. PUNKU calculates production costs by combining ingredient expenses, packaging, labor, overhead, and equipment depreciation to set accurate pricing. It supports subdomain customization, SEO, banners, and payment options like digital wallets and credit cards. Accessible on computers, tablets, and smartphones, PUNKU syncs data in real time. Features include recipe management, inventory alerts, cost breakdowns, and profit analysis. With no transaction fees, businesses retain full revenue from sales.