I’ve been using their proxies for about half a year now, so I feel like I’ve had enough time with the service to share something useful. The first thing that stood out to me was the support chat: a real person replied within a couple of minutes. I honestly wasn’t expecting that kind of speed, and it made a strong first impression. They offer several proxy types, so you do need at least a basic understanding of what you’re buying before you place an order or reach out to support. I’m not very experienced in this area, and at the beginning I accidentally purchased datacenter proxies. I only realized later that they wouldn’t work for what I needed. What really mattered was how they handled it. They switched me to the correct proxy type and adjusted the cost based on my remaining rental time, so I didn’t have to pay anything extra. The whole process was quick and hassle-free. When you make a mistake on your end and the company fixes it without trying to charge you again, it says a lot about how they treat customers.

Customer service replies very promptly. The website's UI design is reasonable and quite aesthetically pleasing. It integrates various categories of IPs. I think the most demanded is still the static ISP. The speed of the static ISP I purchased can handle some small network needs, but don't expect to use it for watching videos, as the experience is not very good. The quality of IPs can be a bit like a lottery: during my second purchase, I got a Verizon static ISP, and the overall quality made me very satisfied. However, there is one policy I think needs to be understood in advance, such as needing to pre-deposit $10 to complete KYC to unlock a financial website, but if you want to unlock a second website, you need to pre-deposit $100. It should be noted that this pre-deposit fee can be withdrawn. Overall, my comprehensive evaluation of this experience is still quite good.

The city-level choice is better than I thought it’d be. I went in assuming I’d get country and that’s it, but I can actually narrow down to specific cities, and for what I do that difference is the whole reason I picked them. Residential pool, lots of European locations in it. Grabbing a new IP from the dashboard is quick, no waiting around. Price has been fine too, I barely dent my traffic with the kind of checking I run.