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Proximity Insight

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5.0 out of 5 stars
3 reviews
  • 1 profiles
  • 2 categories
Average star rating
5.0
Serving customers since
2018
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Proximity Clienteling

3 reviews

Our store platform puts cutting-edge capabilities in the hands of sales associates to drive engagement and ensure that every interaction with your customer is memorable.

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Proximity Insight Reviews

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Verified User
E
Head of Omni-Operations & CRM
Mid-Market (51-1000 emp.)
5/5

Having used the platform for clienteling, this reviewer finds it intuitive and easy to navigate, driving strong adoption. There can still be gaps or delays in data syncing across systems, leading to occasional inconsistencies.

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Ryan H.
RH
Ryan H.
Transforming Retail through Operational Innovation, AI-Powered Tech, and Next-Gen Training | DVP, Helzberg | Retail Tech + Lab-Grown Diamond Nerd
05/05/2026
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Verified Current User
Review source: Organic

Highly Adaptable Proximity Solution for Luxury Retail Customer Relationships

|Proximity Clienteling
The Proximity solution is highly adaptable to luxury retailers, offering flexible solutions that allow associates to keep in touch and build relationships with their customers.
LT
Lucy T.
05/05/2026
Validated Reviewer
Review source: Organic

Empowers Sales Teams with Intuitive Tools

|Proximity Clienteling
I love how Proximity Clienteling provides a much clearer view of how our customers behave and shop across stores and channels, enabling us to build strategies rooted in good data to increase customer spending. I appreciate that we don't lose data when sales associates leave, and our teams in stores can supercharge their clienteling efforts by checking back on clients' purchases, making excellent recommendations, and never missing important dates. Our store management teams use Proximity data to understand team performance and offer appropriate coaching. I appreciate how engaged our team is with their own performance, and it's fantastic to work with Proximity from a B2B standpoint as they constantly listen to us and other partners to develop their tool in ways that truly serve our needs. I'm also excited about the AI tools they're looking to add to help our team prioritize efforts. The introduction of a tool that allows us to send one message to many clients at once, like a sale invitation, has saved us a huge amount of time. I also love all the data that can be pulled from Proximity, and I think it's valuable and useful, even though the quantity and complexity can be overwhelming.

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HQ Location:
London, GB

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What is Proximity Insight?

Proximity is a clienteling platform for global retailers that specialises in providing connected retail solutions designed to enhance customer engagement and drive sales. Their platform enables retailers to merge online and offline experiences, helping sales associates and brand ambassadors offer personalised services and build stronger relationships with customers. By leveraging data and insights, Proximity improves the shopping experience for customers, increases loyalty and makes store teams work more efficiently.

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Year Founded
2018