Prosera Analytics Private Limited

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Prosera Analytics Private Limited, now operating as an InspireXT Company, is a distinguished Salesforce Consulting and Managed Services Partner. Established in 2018, Prosera specializes in delivering comprehensive CRM solutions with multi-cloud expertise across Sales Cloud, Service Cloud, Communities, and Marketing. Their team of certified professionals is dedicated to helping clients successfully adopt cloud-based solutions and business processes using Salesforce capabilities to rapidly solve complex business problems. Key Features and Functionality: - Multi-Cloud Expertise: Prosera offers in-depth knowledge and implementation experience across various Salesforce clouds, including Sales Cloud, Service Cloud, Communities, and Marketing Cloud, enabling them to provide complete and comprehensive CRM solutions. - Consultation and Strategy Development: They provide expert consultation, working on strategies along with functional and technical value on all phases of their customers' projects, ensuring tailored solutions that align with business objectives. - Customer Retention Services: Prosera enhances customer retention through flexible after-sales service processes, including service contract and order processing, complaints and returns handling, and resource planning for service technicians. Primary Value and Solutions Provided: Prosera's primary value lies in its ability to integrate leading cloud technologies like those offered by Salesforce to meet specific client business objectives. By understanding the customer's background, needs, and vision, Prosera tailors its solutions to drive productivity and market leadership. Their consultative approach ensures that clients can rapidly simplify, transform, and customize business processes using the latest technologies, across industry horizontals such as sales, service, marketing, HR, and finance. In April 2023, Prosera was acquired by InspireXT Consulting, further enhancing its capabilities and expanding its global CRM offerings.