Procori SMC AB

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ProCori SMC AB, now part of Devoteam, is a consultancy firm specializing exclusively in ServiceNow solutions. Established in 2014, ProCori has been dedicated to enhancing enterprise service management through digital transformation and workflow automation. Their mission is to "Improve Working Life" by co-creating value with clients on their service management journeys. Key Features and Functionality: - Comprehensive ServiceNow Expertise: ProCori offers end-to-end services on the Now Platform®, including success advisory, business analysis, solution design, development, implementation, application management, project management, and organizational change management. - Team-Based Delivery Model: Emphasizing collaborative teamwork, ProCori ensures the best combination of skills and experience for each project, fostering a culture of trust and transparency. - Proven Track Record: With over 200 successful implementations and transformation projects since 2014, ProCori has demonstrated its capability in delivering effective ServiceNow solutions. Primary Value and Solutions for Users: ProCori addresses the challenges organizations face in digitalizing and optimizing service management processes. By leveraging their deep ServiceNow knowledge and collaborative approach, they help clients: - Enhance Operational Efficiency: Implementing streamlined workflows and executing strategies to improve productivity. - Increase Customer Satisfaction: Modernizing enterprise service management to meet evolving customer expectations. - Foster Innovation: Digitalizing service management and product development to engage employees and drive innovation. ProCori's commitment to delivering exceptional value is evidenced by their recognition with ServiceNow's "Best Customer Satisfaction" award, reflecting their dedication to exceeding customer expectations.