I use Planbase to streamline provider schedules, which allows me to push availability slots into Athena EHR efficiently. I find its AI tool valuable as it will save me almost 5-10 hours a week from manually entering schedules. I like the claim shifts feature because it lets me add hours to specific days or providers in particular states where we need additional capacity to see patients. I also love that I can instruct the AI tool to take certain actions, and it's generally pretty accurate. The initial setup was straightforward and easy, with one of the founders, Joe, conducting a training session with our providers to help us get started.

Customer support is very responsive. Usually starts with AI replying but someone from their team promptly assists us with any issues.

Interactive easy to use platform. Excellent tech support