Pet Care Alliance is software for pet care businesses: dog walkers and pet sitters first, with grooming, daycare, boarding and training in early access. It is made for the busy owner who runs her business from her phone between visits, so the office work gets done while she is with the animals.
Scheduling: a drag-and-drop calendar, repeating visits, a map of the day, and Plan my week, which shows each team member's days, hours and load and helps assign open bookings without ever moving a client to another day.
Clients: clients book, reschedule and pay in their own portal. Visit report cards carry photos and video. A self-filling waitlist can offer a cancelled spot to the clients waiting for it.
Money: invoices go out on their own, with auto-pay and payment reminders. Client payments go straight to the business's own Stripe account, and Pet Care Alliance takes no fee from them. No-show fees and deposits for clients who keep missing visits are there when you want them.
Mazy, the built-in AI helper, drafts replies to client messages and new inquiries from the business's own services, prices, hours and openings. You read it, change it if you like, and send it. If you choose, easy replies you always send unchanged can go out on their own; anything tricky still waits for you. Mazy also writes a weekly note on your own numbers and answers questions about your schedule, your team and unpaid invoices.
Team: each team member has their day on their phone, team chat with one-to-one video calls, training courses, and a Starter Library of checklists, procedures and wording for each trade.
Growing: paying businesses can be listed in the Pet Care Alliance Marketplace, where pet parents look for local care. Email campaigns, client segments and follow-ups for new inquiries are built in.
Switching: we move your clients, pets and schedules from your old system for you, with past and upcoming visits.
Security: two-step sign-in for every business account, and each business's records kept apart from every other business.
