Otoq

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Otoq is an AI-powered customer engagement platform that helps e-commerce stores and SMBs automate customer support, capture leads, and drive sales. Businesses can create AI agents trained on their own website content, FAQs, and documents, then embed a chat widget on their site with a single line of code. The AI handles customer questions 24/7, captures visitor contact information automatically, and hands off to humans when needed. Features include real-time streaming chat, knowledge base management (URL crawling, file upload, text), conversation analytics, sentiment analysis, lead scoring, CSV export, and a guided onboarding wizard. Pricing starts with a free plan (50 conversations/month) with paid plans from $49/month.