Opearia is a modular B2B platform connecting customer support, service operations and field work in one controlled system. It brings together tickets, SLAs, teams, clients, locations, equipment, work orders, field interventions, spare parts, reporting and audit trails—helping organizations replace fragmented workflows spread across email, spreadsheets and disconnected applications. Opearia is designed for B2B service companies, internal support teams, field-service organizations, equipment distributors, multi-location businesses and companies with complex relationships between internal teams, customers and external service providers. Its modular structure allows each organization to use the core platform and add only the operational or industry-specific capabilities it needs. Opearia includes: • Ticketing, SLAs and escalations • Teams, roles and granular permissions • Clients, locations and equipment • Tasks, shifts and work orders • Field-service workflows • Warehouses and spare-parts tracking • Reporting, analytics and audit trails • Real-time web collaboration • Serbian and English interfaces An offline-first mobile application for field and operational teams is being prepared for production release. Website: https://opearia.com Web platform: https://portal.opearia.com Business inquiries: sales@opearia.com