The relative ease of use. Once you grasp how to use it, it's fairly simple.

Opal is very intuitive and easy to use. It removes a lot of extra steps for us in our provisioning processes, and makes it a lot easier for us to keep track of access. Highly recommend.

Customer Focus: Drata's onboarding with Opal was a fantastic experience. Opal's entire team was incredibly reactive to our needs and feedback. During implementation, their sales engineer Andrew was a great resource and gave some of the best customer service we've ever had. Post implementation, they are still reaching out, meeting with us about feature requests/enhancements and giving regular product updates. Steven, Umaimah, Eugene, Kevin, Andrew, Alex and Lance are a fantastic team, and some of the best humans out there. The Product: Opal enhances Drata's internal IT processes: Automating access requests by connecting to our stack and allowing employees to request access to applications, roles within applications, and Okta groups removes administrative overhead from access request IT tickets. Additionally, they have granular Github, AWS and Saleforce roles/profile access request capabilities. At Drata we utilize Opal in Slack; access requests via CLI are also available for heavy engineering shops.