Onsellr IQ is a comprehensive dealer management system (DMS) designed specifically for Australian automotive dealers. This all-in-one intelligent platform streamlines the management of inventory, leads, sales, finance, and customer relationships, enabling dealerships to operate more efficiently and effectively.
Key Features and Functionality:
- Inventory & Stock Management: Easily add, edit, and synchronize vehicle listings, with bulk import capabilities and automatic syndication to platforms like Carsales, Facebook Marketplace, and Gumtree.
- Leads & CRM Integration: Consolidate all customer interactions, including inquiries, test drives, and calls, into a unified timeline, eliminating the need to track leads across multiple channels.
- Sales Pipeline Management: Utilize a customizable drag-and-drop interface to manage sales stages from new lead to handover, with features like auto-hiding reserved stock from public listings.
- Hero Video Listings: Enhance vehicle listings with autoplay hero videos that provide engaging walk-around views, capturing buyer attention effectively.
- AI Receptionist: An optional add-on that answers calls 24/7 using natural voice technology, books test drives, captures leads, and records call notes directly into the CRM.
- Bobby – Dealer Agent: An AI-powered assistant that analyzes stock, leads, and sales pipelines to surface top opportunities daily, drafting replies, follow-ups, valuations, and pricing suggestions.
- PPSR Checks: Conduct finance, written-off, and stolen vehicle checks directly from listings, with a pay-as-you-go model for flexibility.
- Onsellr Pulse: A live command center providing insights into hot leads, listing performance, pricing trends, sourcing signals, and salesperson performance, all in one screen.
- Smart Auto-Bumps: Automatically refreshes stale listings to the top of feeds at optimal times, with data-backed pricing suggestions to enhance visibility and sales potential.
- Accounting Integrations: Seamless two-way synchronization with accounting software like Xero, ensuring invoices, expenses, and customer records are consistently updated.
- Marketing & Social Tools: Automate new stock postings to Facebook, utilize branded customer portals, and access email and SMS templates designed to convert leads effectively.
- Document Management & E-Signing: Automate contracts and facilitate electronic signing, reducing paperwork and streamlining administrative processes.
- Workshop & Service Management: Track service jobs, parts, and status updates, providing customers with public status links for real-time updates.
- Compliance & Trust Features: Includes verified-seller badges, PPSR and registration checks, LMCT compliance fields, and encrypted channel credentials to ensure trust and compliance.
Primary Value and Solutions Provided:
Onsellr IQ addresses the complexities of dealership operations by offering a unified platform that integrates essential functions, reducing the need for multiple disparate systems. By automating and streamlining processes such as inventory management, customer relationship management, sales tracking, and compliance checks, it enhances operational efficiency and accuracy. The platform's tiered pricing model, including a free option with a performance-based fee structure, ensures accessibility for dealerships of various sizes, allowing them to leverage advanced tools without significant upfront costs. Ultimately, Onsellr IQ empowers dealers to manage their businesses more effectively, improve customer engagement, and drive sales growth.
