Their knowledge of our products and support

Ease of use, amount of work it simplifies

I have been using Omatic Software for about three years at my business, and I find it very helpful for updating event registrations, especially since there is no native integration between Eventbrite and our Blackbaud CRM. Omatic Software fills this gap effectively by allowing us to manually input CSV or Excel files and map them into CRM, which is incredibly useful for handling our data. I appreciate the ability of Omatic to bulk add constituents efficiently, as I was able to add about a thousand constituents in one go, which is quite a significant feat. The software also excels in matching event registrants to our existing CRM records, which simplifies our event processes immensely. During the transition from Omatic to Omatic Cloud, I appreciated the intuitive design of Omatic's help articles that allowed me to independently set up formulas needed for the switchover. This aspect significantly reduced the daunting nature of the task, enabling a smooth transition. Furthermore, I find the matching algorithm particularly beneficial; it assists me in accurately aligning data from spreadsheets into our CRM, which is crucial for maintaining our database integrity. Overall, the capabilities of Omatic make data integration tasks much more manageable and enhance operational efficiency.