Alma is an AI-powered customer communication assistant built by Nomar for small and mid-sized service businesses. It makes sure no potential customer goes unanswered, whether they call, text, or visit your website.
Most businesses lose leads simply because no one was available to respond. Alma closes that gap across three channels. On your website, Alma's web chat answers questions around the clock with a warm, natural tone that fits your brand, and it guides interested visitors toward booking a meeting or requesting a quote. When you miss a phone call, Alma Missed Leads automatically sends the caller an SMS so the conversation continues instead of the lead moving on to a competitor. Every interaction is designed to capture intent and hand qualified leads to your team.
Alma is trained on your own business information, so answers stay accurate and relevant. It replies in the visitor's own language, and it is set up and tuned for you by Nomar's team rather than left for you to configure alone.
Businesses across industries, including clinics, spas, and trades, use Alma to respond faster, recover missed opportunities, and free up staff time. New customers can try Alma free for 30 days.
Key features: 24/7 AI web chat, automatic SMS follow-up on missed calls, multilingual replies, custom training on your business content, lead routing to booking or your team, and hands-on setup and support.