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Nelnet

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13 reviews
  • 4 profiles
  • 5 categories
Average star rating
4.1
Serving customers since
1996
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Nelnet Reviews

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Verified User in Higher Education
UH
Verified User in Higher Education
10/31/2018
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Easy to Use; Decent Customer Service

Their payment system is pretty flawless. It's easy to set up automatic payments, and they do a good job at allowing users to specify where, specifically, they want each payments to go. Additionally, I have interacted with their customer service and I was very pleasantly surprised. They were prompt, helpful, and kind.
Verified User in Government Administration
UG
Verified User in Government Administration
10/31/2018
Validated Reviewer
Review source: G2 invite
Incentivized Review

Nelnet stands out from most student loan providers in their customer service!

I love how easy it was to access my account and generate important documents, set up automatic payments and otherwise manage my loans. It detailed the history of my loans which allowed me to see how far I'd come.
Verified User in Internet
UI
Verified User in Internet
06/08/2018
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Great solution for easy repayment

I think the UI is great. Very easy to navigate and gives you the ability to make scheduled payments on a recurring basis.

About

Contact

HQ Location:
Lincoln, NE

Social

@Nelnet

What is Nelnet?

Nelnet is a financial services company that specializes in providing education-related financial solutions, including student loan servicing, payment processing, and financial literacy resources. Established to support students and families in managing educational costs, Nelnet offers a range of services designed to help individuals navigate the complexities of financing higher education. Their website, https://nelnetinc.com/, provides comprehensive information about their offerings and resources for borrowers.

Details

Year Founded
1996
Ownership
2017
Website
nelnetinc.com