Assistify is live chat and AI agent software for customer support. It offers an embeddable chat widget with or without an AI agent : Aiva, that answers visitor questions and handles pre-sale and after-sales inquiries. It has a built in inbox and CRM for people to manage everything inside our software but also use it from Discord and others messaging platforms.
It is built for entrepreneurs and digital sellers, businesses selling software, subscriptions, and SaaS products who want to support and convert website visitors without running a large support team.
What it includes:
- An AI agent (Aiva) that replies to visitors from its own knowledge base you create and integration you enable it to use.
- Live chat with human handoff and tools for agents to collaborate on a conversation.
- Real-time analytics and visitor presence, showing who is on your website, on what device, on wich page etc.
- Automatic translation of messages between you and your visitors in realtime.
- Integrations with the tools digital sellers use to run their business.
Assistify is built by a team with years of experience selling online, and is developed around the needs of smaller digital businesses.
