Mon Réceptionniste

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Mon Réceptionniste is an AI-powered phone receptionist designed for French field professionals and small businesses that cannot always answer while working, driving, visiting clients, or managing a job site. The service works with the business’s existing phone number. Professionals continue to receive and answer calls as usual. When a call goes unanswered, conditional call forwarding sends it to Mon Réceptionniste. The AI greets the caller through a natural conversation, understands the reason for the call, asks relevant questions, and captures key information such as the caller’s name, request, urgency, location, preferred timing, and availability. A concise summary is then sent to the professional by SMS, helping them prioritize and return the right calls with full context. Each AI receptionist is configured around the business’s services, opening hours, service area, and operating instructions. It is available 24/7, can handle multiple calls simultaneously, and supports multilingual conversations. A customer workspace centralizes call summaries and conversation history, helps users organize captured requests, and includes contact management. Imported contacts can be recognized by phone number, enabling personalized greetings and relevant context from previous interactions. Mon Réceptionniste is especially suited to tradespeople, real estate and property-diagnostic professionals, home-improvement installers, landscapers, garages, transport operators, and other small field-service businesses. The setup and call-forwarding activation are supported by a human team.