Product Avatar Image

Melu

Show rating breakdown
28 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.9
Serving customers since
2018
Profile Filters

All Products & Services

Profile Name

Star Rating

27
1
0
0
0

Melu Reviews

Review Filters
Profile Name
Star Rating
27
1
0
0
0
Derek  V.
DV
Derek V.
Increasing profits of Membership groups and Charities. Providing new members and donors while cutting operational costs.
02/18/2022
Validated Reviewer
Review source: Organic

Brilliant service

Speed of lead and human intervention gives the customer confidence.
Clare H.
CH
Clare H.
Owner at CJ Bookkeeping Ltd, offering bookkeeping & payroll services to SME's and Micro businesses.
02/18/2022
Validated Reviewer
Review source: Organic

very personable service

I am not a fan of chatbots at all and I don't know many people that disagree! to have a live person on the end of chat provides better service
Suraj S.
SS
Suraj S.
02/14/2022
Validated Reviewer
Review source: Organic

Great live chat service for our website

Professional, polite, and English-speaking chat agents who point our visitors in the right direction by providing links to pages around our website such as pricing, FAQs and our callback request page which helps us to capture leads. I also really like how we get emailed a chat transcript for every new lead, so that we know exactly what was talked about and can refer back to the live chat transcript to help answer questions when we pick up the conversation with the new lead.

About

Contact

HQ Location:
Oxford, Oxfordshire

Social

@melulivechat

What is Melu?

Melu is a premium managed messaging service that turns your website and social channels into a consistent source of qualified leads - without the cost or complexity of hiring in-house staff. Our trained, human agents engage your visitors in real time across Live Chat, WhatsApp, and Messenger, answering questions, capturing enquiries, and converting interest into booked appointments and sales. No bots. No missed opportunities. Just genuine, professional conversations that reflect your brand. With Melu, you get higher conversion rates, better customer experience, and more time back to focus on running your business - while we handle every message, 24/7.

Details

Year Founded
2018
Website
meluchat.com