MEG
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MEG Audit & Compliance is a module for digitising and managing clinical audits, inspections and compliance assessments. The module supports configurable audit forms, mobile and offline data capture, automated scoring, real-time dashboards and reporting. Findings can be assigned as corrective actions and tracked through to completion, helping teams close the loop between audit results and quality improvement. Organisations can manage audit programmes across departments and locations while maintaining visibility into compliance, recurring findings and improvement activity.
MEG Incident & Risk Management is healthcare-specific module for reporting, investigating and managing patient safety incidents and risks. The module supports configurable incident reporting, risk assessments, investigations, root cause analysis, automated workflows, corrective actions and ongoing risk reviews. Dashboards and reporting help teams identify trends and monitor activity across departments and locations. Incidents, risks and resulting actions can also be connected with other MEG quality processes, helping healthcare organisations maintain a clear, traceable path from reporting and investigation through to action and follow-up.
MEG Patient Experience is a module made for capturing, analysing and managing patient feedback across surveys and multiple feedback channels. The module uses AI to support multilingual sentiment analysis, automatically categorise multiple issues within individual responses, route feedback to relevant teams and transcribe patient voice notes. Dashboards provide real-time visibility into patient experience trends and areas requiring attention.
MEG Credentialing is a module for managing staff credentials, qualifications and compliance requirements in one centralised system. The module supports credential verification, document management, configurable approval workflows, automated expiry alerts and ongoing compliance monitoring. Dashboards provide visibility into credentialing status across individuals, roles, departments and locations. Credentialing records and supporting documentation remain securely accessible and up to date, helping healthcare organisations reduce administrative workload and maintain workforce compliance.
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What is MEG?
MEG is an end-to-end, cloud-based Quality Management System (QMS) purpose-built for healthcare organisations. The platform connects quality, patient safety, clinical governance and compliance processes in one secure, intuitive system, helping healthcare teams move from fragmented processes and manual administration to more connected, data-driven quality management. Trusted by healthcare organisations across 30+ countries, MEG provides a modular platform covering Audits & Inspections, Incident Reporting & Risk Management, Policy & Document Management, Patient Complaints & Feedback, Patient Experience and Healthcare Credentialing. Action Planning is built into all modules to help close the loop on improvement activities. Organisations can implement the modules they need today and expand their use of MEG as their quality management requirements evolve.