Millsapps, Ballinger & Associates is a seasoned Salesforce partner with over a decade of experience, specializing in assisting organizations to collect, manage, and interpret their data effectively. As a boutique firm, MB&A offers a comprehensive suite of services, including implementation and delivery, packaged consulting, and custom application development. Their expertise spans various Salesforce products such as Sales Cloud, Service Cloud, Government Cloud, Marketing Cloud, Experience Cloud, Field Service, Community Cloud, Mulesoft, and the Force.com Platform. MB&A has successfully executed more than 150 projects in complex, compliance-driven environments, particularly within the government sector.
Key Features and Functionality:
- Implementation & Delivery: MB&A provides turnkey implementations of national standards and complex data collection programs, ensuring seamless integration with existing systems.
- Packaged Consulting: The firm collaborates closely with clients to understand their objectives, assembling appropriate teams and processes to meet specific needs.
- Custom App Development: MB&A architects, implements, supports, and governs programs and capabilities tailored to client requirements.
- Salesforce Product Expertise: Proficiency across a wide range of Salesforce products, including Sales Cloud, Service Cloud, Government Cloud, Marketing Cloud, Experience Cloud, Field Service, Community Cloud, Mulesoft, and the Force.com Platform.
- Proprietary Applications: MB&A offers applications available on the Salesforce AppExchange, Google Play, and Apple App Store, either as extension packages or standalone offerings.
Primary Value and Solutions Provided:
MB&A's mission is to connect their customers' missions to meaningful outcomes through technology. By leveraging their deep expertise in the Salesforce ecosystem, MB&A empowers clients to maximize their investments, particularly in complex and compliance-driven environments. Their solutions have supported millions of customer assessments, improved experiences, and outcomes for countless individuals. The firm's agile approach combines the experience of large consulting organizations with the efficiency of an agile software development team, ensuring clients receive tailored, effective solutions that drive success.