Marquia

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Marquia is an omnichannel business communication platform powered by AI, built for companies in Latin America. It brings WhatsApp, Instagram, Facebook Messenger, TikTok and email into a single shared inbox, so teams can manage every customer conversation from one place. AI agents work alongside the team 24/7: they answer frequently asked questions, qualify leads, collect booking or order details and hand over to a human when personal attention is needed. Marquia also includes CRM features, automations, customer follow-up and channel analytics. Marquia is a Meta Business Partner and connects to the official WhatsApp Business Platform. It is especially used by hotels, restaurants, clinics and service businesses that want faster responses and more direct sales, in Spanish and English. Optional AI voice agents are also available.