OneCG

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OneCG For the first time, it is possible to install Genesys applications, upgrade, promote application deployment and configurations automatically from one environment to next without worrying that something could fail. One Connect - OneCG connects to any number of Genesys platforms. It quickly discovers the platforms and provides a view on the number of servers and hosts. With a simple drag and drop function, users can take applications from App section and place it in any server/host. It creates the application object within config layer and using one click installs the same on to the actual server. Migrating Genesys applications from one server to another in just one click. It allows you upgrade Genesys application from the old version to any new available version in a single click OneTrack - It will connect to any number of Genesys platforms and start tracking configuration changes happening at Config Server. It tracks all the changes and highlights changes in a user-friendly dashboard. The user can rollback config changes in a single click in case something goes wrong. OneChange - OneCG is the only application that allows users to make changes in the lower platform. Once these changes are approved they can automatically be deployed into the next platform. OneCG tracks all configuration changes and automatically brings them into the change process. Users can also export configuration in a custom template which can be used for approval processes & can link to clients Change Management System and can only be performed once the change has been approved. Key Features 1-CLICK DEPLOYMENT - OneCG allows the user to deploy multiple Genesys Applications by just simple drag and drop feature in a user friendly interface. 1-CLICK UPGRADATION - Upgrade Genesys Applications in a single click. Just select the application version which you would like to upgrade. COMPLETE VISIBILITY - Providing audit trail which allows users to track the configurations changes and rollback in a single click. 100% AUTOMATION - Deploy applications or make configuration changes in the first platform and promote changes to the next platform seamlessly. PROMOTE/CHANGES REPORT - OneCG offers an easy to use reporting and management dashboard that gives an overall view on the promote progress. SECURE & RELIABLE - OneCG is portable and supports various architecture models such as deploying in Cloud, Hybrid or on-premise.