Lidia

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LIDIA is a WhatsApp-native appointment automation system for healthcare clinics, medical practices, and wellness centers in Latin America. Patients book, reschedule, and cancel appointments directly in WhatsApp — no app to download, no link to open, no form to fill out. When a patient messages the clinic's WhatsApp number, LIDIA responds instantly: checks real-time availability in Google Calendar, offers available time slots, collects patient information, confirms the appointment, and sends an automatic reminder 24 hours before the visit — all without any human intervention, 24 hours a day. Key features: WhatsApp-based booking (no patient app required) Real-time Google Calendar sync Automatic reminders via WhatsApp Upfront deposit collection via MercadoPago Multi-professional and multi-location support Built-in patient CRM (Google Sheets) Public booking landing page per clinic Waitlist management AI-powered conversational responses Admin panel with drag-and-drop calendar Best for: Medical clinics, dental practices, psychology and nutrition practices, physical therapy centers, aesthetic and wellness centers. Setup is fully assisted and takes 72 business hours. No contract, no setup fee. First 15 days free.