The translation quality is high, but what I like best is how fast communication occurs. No waiting 2 business days between every reply with this company. Projects run fast and smooth.

We worked on pilot projects that are low cost and fast turn-around, which allowed us to understand the workflow and the quality of the translators. When started the actual project, the project manager is very thorough to access our needs and the scope of the project and allocate resources to help us meet our deadlines. Throughout the project, communications are handled fast and effectively. After the project is done, we were still able to get support on correcting minor details based on the users' reviews and suggestions. Most importantly, the team is willing to adapt to our tools change as we moved away from manual spreadsheets merging and version control to a centralized and automated system. We collaborated on the design of the system and smoothly migrated, and I appreciate the team's flexibility and responsiveness in this process.

The title of this review says it all really; I found the process very clear and helpful, the responses near instant and very pleasant in tone, as well as the work itself impeccable. They even spotted some translation errors in the stuff they weren't assigned to cover, and helped us fix those too!