INBOX25 doesn't just work natively with SugarCRM – it actively expands on that system's already impressive functionality. We use it exclusively within SugarCRM itself; as far as we're concerned, it's simply part of that system. There are no awkward handoff points or touchy integrations ... it just works.

Flexibility. Once you understand the relationship between InBOX25 and Sugar there are any number of possible workflows, segmentations, and automations.

It's so easy to learn & use! This is my first time using a tool of this caliber and it's been a pleasure working through and learning the functionalities. The integration into SugarCRM makes it super helpful to have everything in one spot. The customization and automations are easy to set up and use. We've been able to save money, by doing campaigns in-house with the easy-to-use templates, rather than paying a designer. I appreciate all the support we've received from James and truly feel like he cares to make this work in the best ways for us as a company, rather than to provide general support.